What can you upload to basebox?
basebox can automatically analyze various file types - from documents to spreadsheets to audio files. The AI recognizes the content and makes it searchable and analyzable for you.
Maximum file size: 10 MB per file
All Supported File Formats Overview
📄 Documents
Text-based files for analysis and summarization:
PDF - Reports, contracts, presentations
DOCX - Word documents (newer version)
TXT - Simple text files
PPT / PPTX - PowerPoint presentations
📊 Spreadsheets
Data analysis and calculations:
XLSX - Excel files (recommended format)
XLS - Older Excel files
🎵 Audio
Automatic transcription to text:
MP3 - Compressed audio files
WAV - Uncompressed audio files
FLAC - Lossless compression
OGG - Open-source audio format
What Happens After Upload?
Automatic processing:
Documents (PDF, DOCX, TXT, PPT):
Text is extracted and made analyzable
You can ask questions about the content
Summaries and analyses are possible
Spreadsheets (XLSX, XLS):
Data is captured structurally
Calculations and data analyses possible
Charts and trends identifiable
Audio (MP3, WAV, FLAC, OGG):
Automatic transcription to text
Subsequently analyzable like text documents
Search for content in spoken text
Common Problems and Solutions
PDF Files
Problem: "Text cannot be read"
Cause: Scanned PDFs (images) without selectable text
Solution:
Check if you can select text in the PDF
Use OCR software before uploading
Alternative: Manually copy and paste text
Excel Files
Problem: File is not processed correctly
Recommendation:
✅ Use XLSX (works better than XLS)
Remove empty rows and columns
Save old XLS files as XLSX
Password-Protected Files
Problem: "File cannot be opened"
Cause: basebox cannot process encrypted files
Solution:
Remove password protection before uploading
Or copy the content into a new, unprotected file
Audio Files
Problem: Transcription inaccurate
Tips for better results:
Use good audio quality
Speak clearly and not too fast
Reduce background noise
Unsupported Formats
These file types currently don't work:
Images (JPG, PNG, GIF) - no text recognition
Videos (MP4, AVI) - no processing
Archives (ZIP, RAR) - must be extracted
Special formats (CAD, design files)
Workaround: Convert files to supported formats or extract text manually.
Tips for Optimal Results
Check before uploading:
✅ File size under 10 MB
✅ Supported format
✅ No password protection
✅ Text is selectable (for PDFs)
In case of problems:
Note error message - basebox shows specific hints
Convert format - Save in another supported format
Split file - For files that are too large, use multiple smaller uploads
Simply test - When in doubt: upload file and see what happens
Frequently Asked Questions
Can I upload multiple files at once?
Yes, you can use multiple files in one chat.
What happens to my uploaded files?
They are processed temporarily and automatically deleted after the chat.
Why is my file not recognized?
Check format, size, and whether the file is corrupted. The error message usually provides specific hints.
Can I split very large files?
Yes, divide large documents into smaller sections for better processing.
⚠️ Important Note: If a format is not supported or a problem exists, basebox displays a corresponding error message with specific solution suggestions.
Tip: When in doubt, you can simply upload the file and check if it's processed - basebox gives you immediate feedback.
Problems with a specific file format? → Contact kontaktieren
