All Categories Use apps Using Your Own Apps

Using Your Own Apps

Use AI assistants effectively

Use Apps Quickly

4 simple steps:

  1. Click "All Apps" in the navigation

  2. Select desired app from your list

  3. Ask specific question about your documents

  4. Use answer - copy or process further

Better Results Through Right Questions

✅ Ask specifically:

  • Good: "Warranty period for product XY-123?"

  • Good: "Which documents do I need for application ABC?"

  • Good: "Prices for premium package in Q1 2024?"

❌ Avoid vague questions:

  • Bad: "Warranty?"

  • Bad: "How does this work?"

  • Bad: "What does it say?"

Practical tips:

  • Use terms from your documents - The app knows your technical terms

  • One question per message - Clearer than multiple questions at once

  • Provide context - "For customer Miller" or "Related to Project Alpha"

Solve Common Problems

App responds inaccurately

Solutions:

  • Make question more precise: "Which steps..." instead of "How..."

  • Split question: Ask multiple specific questions

  • Use different terms: Synonyms from your documents

"No information found"

Solutions:

  • Use alternative terms (e.g., "return" instead of "refund")

  • Use complete product names

  • Check if information is in the documents

Answer too long/short

Control answer length:

  • "Brief summary in 3 bullet points"

  • "Detailed explanation with examples"

  • "Only the most important facts"

Maintain Apps Regularly

Monthly maintenance:

  • Update documents - Upload new versions, remove outdated ones
    Test sample questions - Do the most common queries still work?
    Collect feedback - What works well, what doesn't?
    Add new documents - Expand FAQ, add new guidelines

Improve quality:

  • Document frequent questions and save as examples

  • Replace unclear answers with better source documents

  • Implement team feedback in app improvements

Examples of Effective App Usage

Customer Service App:

  • "Return policy for online orders over $100?"

  • "Contact details for technical support product ABC?"

Contract Analysis App:

  • ✅ "Cancellation periods in standard contract type B?"

  • ✅ "Which clauses are critical in delivery contracts?"

Product Catalog App:

  • ✅ "Availability and price for item no. 12345?"

  • ✅ "Technical specifications for product series XY?"

Tips for Advanced Users

Structure complex queries:

  1. Set context: "For customer project Miller..."

  2. Specific question: "Which products meet requirement X?"

  3. Define format: "As a table with prices"

Combine apps:

  • Use different apps for different tasks

  • Results from one app can be input for others

  • Create workflows between apps

⚠️ Important: Apps are only as good as the documents you've uploaded. For incomplete answers, check if the information exists in your documents.

Tip: Collect frequent questions from your team and optimize your apps accordingly.


Questions about app usage or problems with answers? → Contact Support