What are Apps in basebox?
Apps are specialized AI assistants for recurring tasks. Unlike general chat, apps work only with your uploaded documents - no invented answers, only facts from your files.
When to create apps?
Automate recurring tasks
Standardize team workflows
Make specialized knowledge from documents available
5-Step Guide
Step 1: Open App Builder
Click "All Apps" in the navigation
Select "Create New App"
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Step 2: Define App Purpose
Describe the purpose of your app in 1-2 sentences
Click "Generate App"
basebox automatically creates a basic configuration
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Step 3: Upload Documents
Add relevant files via drag & drop
These documents become your app's knowledge base
Supported formats: PDF, DOCX, XLSX, TXT, PPT
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Step 4: Customize App (Advanced Fields)
After creation, you can customize your app individually.
Open the "Advanced Fields" section
Adjust the following settings:
Title and description
Colors and icon
AI response behavior (e.g., precise or detailed)
The App Builder first creates a template that you can then refine further in these fields.
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Step 5: Save App
Click "Save"
App is immediately ready to use
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Practical App Examples
🎧 Customer Service App
Purpose: "Answer customer questions based on our FAQ and product manuals"
Documents: FAQ list, product manuals, troubleshooting guides
⚖️ Contract Analysis App
Purpose: "Analyze contracts and identify important clauses and risks"
Documents: Sample contracts, compliance guidelines, checklists
💼 Product Catalog App
Purpose: "Answer questions about products, prices, and availability"
Documents: Product catalogs, price lists, inventory
📋 Compliance Checker
Purpose: "Check documents for compliance with our compliance guidelines"
Documents: Compliance manual, guidelines, audit checklists
Tips for Successful Apps
Optimize by app type:
Customer Service:
✅ Upload FAQ documents + product manuals
✅ Document frequent problem solutions
✅ Store contact information
Data Analysis:
✅ Use structured data + templates
✅ Example analyses as reference
✅ Define clear data formats
Creative Tasks:
✅ Upload examples + style guides
✅ Define brand guidelines
✅ Provide templates
Quality of knowledge base:
Use current documents
Provide complete information
Prefer structured content
Update regularly
Frequently Asked Questions
Can I edit apps later?
Yes, you can add, remove documents, or adjust the purpose at any time.
How many documents can I upload?
There is no fixed limit, but note the 10 MB limit per file.
Can others use my app?
Yes, apps can be shared with the team (see App Sharing guide).
What happens without uploaded documents?
The app works like normal chat - but can "hallucinate" (give invented answers).
⚠️ Important: Apps are only as good as the documents you upload. For best results, use complete, current, and structured information.
Tip: Start with a simple app and expand it gradually with additional documents and features.
Problems creating apps or questions about configuration? → Contact Support
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