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Create New App

AI assistants in 5 steps

What are Apps in basebox?

Apps are specialized AI assistants for recurring tasks. Unlike general chat, apps work only with your uploaded documents - no invented answers, only facts from your files.

When to create apps?

  • Automate recurring tasks

  • Standardize team workflows

  • Make specialized knowledge from documents available


5-Step Guide

Step 1: Open App Builder

  • Click "All Apps" in the navigation

  • Select "Create New App"


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Step 2: Define App Purpose

  1. Describe the purpose of your app in 1-2 sentences

  2. Click "Generate App"

  3. basebox automatically creates a basic configuration

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Step 3: Upload Documents

  • Add relevant files via drag & drop

  • These documents become your app's knowledge base

  • Supported formats: PDF, DOCX, XLSX, TXT, PPT

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Step 4: Customize App (Advanced Fields)

After creation, you can customize your app individually.

  1. Open the "Advanced Fields" section

  2. Adjust the following settings:

    • Title and description

    • Colors and icon

    • AI response behavior (e.g., precise or detailed)

The App Builder first creates a template that you can then refine further in these fields.

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Step 5: Save App

  • Click "Save"

  • App is immediately ready to use

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Practical App Examples

🎧 Customer Service App

Purpose: "Answer customer questions based on our FAQ and product manuals"
Documents: FAQ list, product manuals, troubleshooting guides

⚖️ Contract Analysis App

Purpose: "Analyze contracts and identify important clauses and risks"
Documents: Sample contracts, compliance guidelines, checklists

💼 Product Catalog App

Purpose: "Answer questions about products, prices, and availability"
Documents: Product catalogs, price lists, inventory

📋 Compliance Checker

Purpose: "Check documents for compliance with our compliance guidelines"
Documents: Compliance manual, guidelines, audit checklists

Tips for Successful Apps

Optimize by app type:

Customer Service:

  • ✅ Upload FAQ documents + product manuals

  • ✅ Document frequent problem solutions

  • ✅ Store contact information

Data Analysis:

  • ✅ Use structured data + templates

  • ✅ Example analyses as reference

  • ✅ Define clear data formats

Creative Tasks:

  • Upload examples + style guides

  • ✅ Define brand guidelines

  • ✅ Provide templates

Quality of knowledge base:

  • Use current documents

  • Provide complete information

  • Prefer structured content

  • Update regularly

Frequently Asked Questions

Can I edit apps later?
Yes, you can add, remove documents, or adjust the purpose at any time.

How many documents can I upload?
There is no fixed limit, but note the 10 MB limit per file.

Can others use my app?
Yes, apps can be shared with the team (see App Sharing guide).

What happens without uploaded documents?
The app works like normal chat - but can "hallucinate" (give invented answers).

⚠️ Important: Apps are only as good as the documents you upload. For best results, use complete, current, and structured information.

Tip: Start with a simple app and expand it gradually with additional documents and features.


Problems creating apps or questions about configuration? → Contact Support