Cloud or On-Premises

In basebox, you can use either the cloud version or an on-premises installation. Both variants differ primarily in hosting, access, and data storage.

Check Version

How to find out which version you're using:

  1. Click on the email icon at the bottom left

  2. Select "About"

  3. Check the entry "On Premise: Yes / No"

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Differences Overview


Cloud Version (On Premise: No)

  • Operated on basebox servers

  • Access from anywhere with internet connection

  • Automatic updates

  • Comparable to web applications like Google or LinkedIn

On-Premises (On Premise: Yes)

  • BOperated on company-owned servers

  • Access only within company network

  • Updates performed by internal IT

  • Data remains completely within the organization

⚠️ Note

Both versions offer the same features and the same interface. The handling of chat data also remains identical.


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